Privacy & Policy

PRIVACY POLICY 

We will collect various types of personal data about you for the purposes described in this Policy, including:
•Contact information (such as your name, birthday, nationality, email address, postal address,                 telephone number and any other personal data) that you provide by completing forms on the              Website, including if you subscribe to our newsletter and register and create an account on the             Website;
•Details of any transactions made by you;
•Personal data that may be contained in communications you send to us, for example to report a            problem or to submit queries, concerns or comments regarding the Website or its content;
•Other personal data that you share voluntarily with our sales assistants
•Information from surveys that we may, from time to time, conduct on the Website for research            purposes, if you choose to respond to, or participate in, them;
•Credit/debit card information;
•Information about your use and navigation of our Website, such as your IP address and other device identifiers, your operating system and browser type, and information about the Website pages you visit, collected by cookies or other tracking technologies;
•We may also collect information about how your Device has interacted with us, including the pages accessed and links clicked, how you navigate to and from the Gucci Sites and Gucci Content (such as how you scroll over the Gucci Sites and Gucci Content, which parts you click and how long you spend on each page), your preferences, the products and/or services that you have viewed or searched for, crashes and download errors and response times;

2.Minimum Age

Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by, and will not knowingly collect or use personal data from anyone under the age of sixteen (16) years, or any other age limit set out by the law of his/her country of residence. By registering or making any purchase on the Website, you confirm that you have reached the age of majority in your country of residence. 

3.Cookies
Our Website uses cookies. More information can be found in our Cookie Policy.

4.Use Made of Your Personal Data
Whenever we process your personal data, we do so on the basis of a lawful "justification" (or legal basis) for processing. In the majority of cases, the processing of your personal data will be justified on one of the following bases:

processing is necessary to perform a contract with you or take steps that you have requested in order to enter into a contract (e.g., sale contract);
processing is necessary for us to comply with a legal obligation;
processing is in our legitimate interests as a business, and our interests are not overridden by your interests, fundamental rights or freedoms. Our legitimate interests may include our interest in using customer and Website user personal data to conduct and develop our business activities (including by carrying out standard marketing activities), with current and potential customers and Website users; and in establishing, exercising or defending legal claims; 

5.Disclosure of Your Personal Data
We may disclose your personal data to any of our affiliate companies, or to our service providers who assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in performing other tasks, from time to time.

6.Security
We place great importance on the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).
While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur.
You accept the inherent security implications of dealing on-line over the Internet and will not hold Gucci, Kering or their processors responsible for any data breach unless it is due to our negligence.

7. Retention of Your Personal Data
Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for 5 years from the last contact you initiated with either Gucci or Kering. Last Contact shall be defined as the last contact initiated by the customer and traceable by our systems or a sales associate.
However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.


9. Changes to this Policy
We may occasionally change this Policy, for example, to comply with new requirements imposed by the applicable laws or technical requirements. We will post the updated Policy on the Website. We may also notify you in case of material changes and seek your consent to those changes, where required by applicable law. You are thus encouraged to periodically review this page.
Personal information collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from other publicly accessible databases. 
Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by, and will not knowingly collect or use personal data from anyone under the age of sixteen (16) years, or any other age limit set out by the law of his/her country of residence. By registering or making any purchase on the Website, you confirm that you have reached the age of majority in your country of residence. 
processing is based on your prior explicit consent, such as segmented and customized marketing activities.
We may disclose your personal data to any of our affiliate companies, or to our service providers who assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in performing other tasks, from time to time.
In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges. 

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